At Pierre & Nicole, we are committed to providing a safe, secure, and seamless payment experience for all customers across Canada.

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1. Accepted Payment Methods

We offer a variety of secure payment options:

• Visa
• Mastercard
• American Express
• Apple Pay
• Google Pay
• Maestro
• Shop Pay

All payments are processed securely through trusted payment providers.

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2. Payment Processing

• Payments must be completed at the time of purchase
• Orders will not be processed or shipped until full payment has been received
• If a payment is declined or fails, the order will not be confirmed

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3. Pricing & Currency

• All prices are displayed in CAD (Canadian Dollars)
• Prices are subject to change without notice
• Applicable taxes and fees are calculated at checkout

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4. Secure Payment Processing

All transactions are protected using SSL (Secure Socket Layer) encryption.

This ensures that your personal and payment information is securely encrypted during transmission.

You can verify this by:

• Checking for the lock icon in your browser
• Ensuring the website URL begins with https://

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5. Payment Information

Your payment information is processed securely and is never stored or accessible by Pierre & Nicole.

We do not have access to:

• Your full credit card number
• Your payment credentials

We may only see limited information such as:

• Billing details
• Shipping information
• Order details
• Last 4 digits of your card (for reference only)

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6. PCI Compliance

We comply with the Payment Card Industry Data Security Standard (PCI DSS), ensuring your data is handled according to strict security standards.

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7. Fraud Prevention

Pierre & Nicole reserves the right to cancel or hold any order suspected of fraud or unauthorized activity.

Additional identity verification may be requested for certain transactions.

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8. Refunds & Chargebacks

Refunds are processed according to our Refund Policy.

If you experience any issues, please contact us before initiating a chargeback so we can resolve the matter quickly.

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9. Privacy & Data Protection

We respect your privacy and do not sell, rent, or share your personal data with third parties for marketing purposes.

For more information, please review our Privacy Policy.

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Contact Information

Store Name: Pierre & Nicole
Website: https://www.pierrenicole-sainteadele.com

Company Name: GL11
Company Address: Scarlattistraat 22, 2901 KH Capelle aan den IJssel, Netherlands
Warehouse Address: 58 Normandale Rd, Unionville, ON L3R 4K3, Canada
Company Number: 85393665

Email: support@pierrenicole-sainteadele.com
Phone: +14377022064

Customer Support Hours (Eastern Time - Canada):
Monday – Friday: 9:00 AM – 5:00 PM
Saturday – Sunday: 11:00 AM – 4:00 PM

We aim to respond within 24 hours.